At Rumpum, we are committed to ensuring that your orders are delivered promptly and in perfect condition. Please review our shipping policy for all noodle products purchased through our official channels.
Shipping Locations
- Domestic Shipping: We ship throughout [Country Name]. All orders within the country are eligible for domestic shipping rates.
Shipping Rates
- Standard Shipping: Flat rate shipping is available for all domestic orders. Shipping costs are calculated at checkout based on the size and weight of your order.
- Free Shipping: Orders over [minimum order value] qualify for free standard shipping within [Country Name]. Free shipping is not applicable for international orders.
Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays).
- Orders placed after [time, e.g., 3 PM] will be processed the following business day.
- Once your order is processed, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Time
- Domestic Orders:
- Standard shipping: 3-7 business days
- Expedited shipping: 1-3 business days
Please note: Delays may occur during peak seasons, holidays, or due to unforeseen circumstances (e.g., natural disasters, customs processing for international shipments).
Tracking Your Order
- Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment’s progress.
- For any issues with tracking or if your order does not arrive within the estimated time frame, please contact us at [customer service email or phone number].
Shipping Restrictions
- We are unable to ship to P.O. boxes, APO/FPO addresses, or certain remote locations. Please provide a valid physical address for shipping.
- International customers are responsible for any additional customs duties, taxes, or fees imposed by the destination country.
Undelivered Packages
- In the event that a package is returned to us due to an incorrect address or refusal to accept delivery, we will contact you to arrange for reshipment. Additional shipping charges may apply.
Lost or Damaged Packages
- Rumpum takes care to ensure your products are securely packaged. If your package arrives damaged or is lost in transit, please contact us immediately at [customer service email or phone number] so we can assist with a replacement or refund.
Contact Us
For any questions or concerns regarding shipping, please reach out to our customer service team at [email] or call us at [phone number]. We’re happy to assist you with your shipping needs!
Thank you for choosing Rumpum for your noodle products. We appreciate your business!